Support centre
How can we help?
Start with a topic below — and if it doesn't answer you, a human will.
Bookings & sessions
How booking works, joining a session, rescheduling, and what happens if a healer can't make it.
Payments
Payments are handled by Razorpay; HealerJi never stores your card details. Receipts arrive by email after every session.
Your account & privacy
Signing in, updating your details, and how your conversations and notes are protected.
Healers & quality
How the panel is vetted, how reviews work, and how to raise a concern about a session.
Community & safety
Community guidelines, reporting a post or member, and crisis resources.
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