Terms and Conditions of Usage

Updation

The Website/App may update, amend, or modify these Terms of Usage periodically. Users are responsible for checking the Terms of Usage to remain compliant.

User Consent

By accessing and using the Website/App, you ("Member", "You", "You're") agree to the Terms and Conditions (Terms) of Usage. If you disagree, please do not proceed further or click on the "I AGREE" button. Your use of the Website/App signifies your acceptance of these terms.

General Description

The Website/App provides a platform to connect users with certified healers and life coaches, offering services like consultations, content, and remedies. The Website/App offers both "Free Services" and "Paid Services." While free services are available without membership, personalized advice requires registration for Paid Services. By registering, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain and update your information as needed.

Registration and Eligibility

The User must be legally capable of entering into contracts under the Indian Contract Act of 1872. Minors (under 18) are not permitted to use the Website/App without a legal guardian. Users agree to provide current and accurate information during registration. If the Website/App finds any information inaccurate or incomplete, it reserves the right to suspend or terminate the User’s account.

Feature “Call with Certified Healers and Life Coach Experts”

By agreeing to these terms, you consent to receive calls on your mobile number, even if your number is on the Do Not Disturb (DND) list.

Please review these terms carefully. If you disagree with any part of these terms, refrain from using the Website/App.

Feature “Call with Certified Healers and Life Coach Experts”

The Website/App and its content are private property. Users must not post or transmit unlawful, abusive, or inappropriate material. The Website/App reserves the right to suspend or terminate access if these terms are violated.

The content provided on the Website/App, aside from direct advice from healers or life coaches, is for educational purposes only. The Website/App does not guarantee the results or effectiveness of any advice provided by third-party service providers.

USER ACCOUNT ACCESS

The Website/App reserves the right to access user accounts to ensure service quality and address complaints. Users are responsible for maintaining the confidentiality of their login credentials.

PRIVACY POLICY

Users are required to read and agree to the Privacy Policy of the Website/App, which may be updated periodically.

BREACH AND TERMINATION

The Website/App reserves the right to suspend or terminate User accounts for any violation of these Terms of Usage. Misleading or false information provided by the User may lead to account suspension or termination.

DELIVERY, CANCELLATION, AND REFUND

  • - No refund will be issued once an order reaches the "processing" stage.
  • - If you wish to cancel a successfully placed order, you must contact customer care within one hour of payment.
  • - Refunds will not be processed for incorrect data entry or damaged products returned by the user.
  • - Refunds, if applicable, will be subject to deductions, including transaction charges, shipping/customs costs, and taxes.
  • - In case of server issues during payment, users are advised to check their bank account before re-initiating payment.
  • - The Website/App is selling its service of platform; hence the fee once paid is non-refundable in all circumstances. In any case, if there is a refund, it shall be after deduction of government taxes (GST etc.) and the cost of refund by the Company.

The Website/App reserves the right to refuse or cancel any order, with the User being informed accordingly.

USER OBLIGATIONS

The User, including Certified Healers, Life Coach Experts, and Member Customers, agrees to comply with the Privacy Policy, Terms and Conditions, and any other policies set forth on the Website/App. By using the Website/App, the User affirms that they are an individual and not a corporation or other legal entity. The use of the Website/App’s services is strictly personal, and Users shall adhere to the following obligations:

  • Prohibited Content: Users shall not post, publish, or transmit any content that is false, misleading, defamatory, abusive, harassing, invasive of privacy, offensive, promotes racism, hatred, or harm, infringes intellectual property rights, or violates any applicable laws or regulations.
  • Unauthorized Content: Users shall not upload or make available any content they do not have the legal right to share, including content that infringes on any patent, trademark, trade secret, copyright, or proprietary rights of third parties.
  • Prohibited Communications: The collection of screen names, email addresses, or personal data of registered members for unsolicited advertisements, promotions, or spam is strictly prohibited.
  • Malware and Disruptions: Users shall not share or distribute files containing viruses, corrupted files, or other harmful software that could damage the Website/App or interfere with its operation.
  • Unauthorized Access: Users shall not attempt to gain unauthorized access to the Website/App, including any systems or networks, through hacking, password mining, or any other illicit means.
  • Compliance with Laws: Users must comply with all applicable laws and regulations, both within and outside India, while using the Website/App.
  • Commercial Use: The services provided by the Website/App are for personal use only. Reselling or making commercial use of the services without express written consent is prohibited.
  • Prohibited Activities: Users shall not reverse engineer, modify, copy, distribute, transmit, display, reproduce, license, create derivative works from, or sell any information or software obtained from the Website/App.
  • Report Misuse: Users are obligated to report any misuse or violations of the terms on the Website/App. In the event of a false complaint, the User may face termination of membership without refund.
  • Abusive Behavior: The Website/App reserves the right to withdraw services from any User who exhibits unreasonable or abusive behavior towards Service Providers, including healers, regardless of the situation.
  • Repeated Violations: Any User who repeatedly violates these terms may face permanent suspension, and any remaining balance in the User’s wallet will be refunded, minus any applicable penalties.

BANK ACCOUNT INFORMATION

Users are required to provide accurate banking information when requested. Users agree to:

  • Ensure that the payment details (debit/credit card, payment wallet) provided are correct and authorized for use.
  • Take full responsibility for ensuring sufficient funds are available in the nominated account at the time of making payments.
  • The Website/App is not liable for any issues arising from the use of unauthorized or incorrect banking details.

DISCLAIMER, LIMITATION OF LIABILITY & WARRANTIES

To the fullest extent permitted by law, the Website/App provides its services "as is" without any warranties, express or implied, including but not limited to, the accuracy, reliability, or quality of any information, advice, or products obtained through the service. The Website/App/ Company/ ACPL/ Its Directors and employees does not guarantee:

  • That the service will meet the User' requirements or expectations.
  • Uninterrupted, timely, secure, or error-free service.
  • The accuracy or reliability of any results or information obtained from the service.

Liability Disclaimer: The Website/App shall not be liable for any loss or damage, direct or indirect, arising from the use or inability to use the Website/App, or any data or services obtained through it. Users assume full responsibility for any damage to their devices or loss of data resulting from the download or use of materials from the Website/App.

The Website/App is not responsible for typographical errors or technical malfunctions leading to invalid coupons or incorrect information. The Website/App/ Company/ ACPL/ Its Directors and employees do not take any responsibility, liability or accountability for any loss or damage or non-performance on the platform.

SERVICE DISCLAIMER

Services provided by the Website/App, including live consultations via telephone, email, or chat, are for information and advice purposes only. The Website/App does not endorse or guarantee the accuracy, legality, or applicability of any advice or information provided by Healers, Life Coaches, or Experts.

  • The advice offered by these professionals may vary, and the Website/App does not take responsibility for its reliability.
  • Healers, Life Coaches, and Experts on the Website/App are independent members, not employees of the Website/App/ Company.
  • All the deals/ transactions are between the users and the independent members (Healers/ Experts/ Life Coaches etc) only.

Note: The Website/App is not a suicide prevention service. Users contemplating suicide or harm to themselves or others should immediately seek help from appropriate emergency services.

LIMITATION OF LIABILITY

In no event will the Website/App be liable for any damages, including, but not limited to, punitive or exemplary damages, arising from the use or inability to use the services. Healer Ji’s liability will always be limited to the amount paid by the User for the services during their membership.

INDEMNIFICATION

The User agrees to indemnify and hold harmless the Website/App, its affiliates, Directors, Members and employees from any third-party claims, damages, or costs arising from:

  • The User’s violation of the Privacy Policy or Terms and Conditions of use of Service.
  • Infringement of intellectual property rights or any third-party rights by the User.
  • Any other known or unknown reason whatsoever.

PROPRIETARY RIGHTS TO CONTENT

  • The content on Healerji.com (text, software, photos, etc.) is protected by copyright and other intellectual property laws.
  • Users are not allowed to copy, use, reproduce, or distribute any content without authorization from Healerji.com, its suppliers, or advertisers.
  • Some of the content (images, text, designs, etc.) is sourced from online portals like Google Images, and Healerji or its parent company, SATTVEDA WELLNESS TECHNOLOGY PRIVATE LIMITED, is not liable for any copyright issues related to this content.

NOTICES

  • Notices can be sent via email or snail mail.
  • Notice will be considered given 24 hours after sending an email or 3 days after mailing.
  • Contact details for Healerji:
    • SATTVEDA WELLNESS TECHNOLOGY PRIVATE LIMITED,
    • 5, Essel House, 10 Asaf Ali Road, New Delhi, Delhi – PIN 110002, India
    • Email: healerji.life@gmail.com

GOVERNING LAW AND JURISDICTION

  • Any dispute will be handled by arbitration under the Arbitration and Conciliation Act, 1996 in New Delhi, Delhi, India only.
  • Arbitration will be conducted in English, and the decision will be final.
  • Interim relief can be sought in the courts of New Delhi.

PRIVACY POLICY

Information Collected:

  • Personal Information: When you register on Healerji.com, the following details are collected:
    • Name, email, gender, date of birth, postal address, phone number, marital status, family details, IP address, Cookies etc. along with any other information updated by the user from time to time.
  • User Information: Feedback, suggestions, views, or opinions shared on the website are public and can be accessed by all users.
  • Non-personal Information: Collected automatically during website visits, including your browser type, IP address, internet service provider, operating system, etc.

COOKIES & SESSION DATA

  • Non-personal data may be collected via cookies.
  • Session data (like IP address, browser type, operating system) helps analyze website performance and user preferences.

EXCEPTIONS

Healerji.com may disclose your personal information in specific circumstances, like:

  • Court Orders, Law Enforcement Requests, or to Protect Healerji.com’s Rights or Property.

PROMOTIONAL INITIATIVES

Healerji.com may run promotional initiatives on social networking websites like Facebook, Instagram, YouTube, Linked